lost contactlenses
I have lost my contactlenses.
This event devastated my beautiful morning.
Not only the fact I have to pay for the new lenses but also the fact I do not like
lenses shops in UK makes me so depressed. I have a bad bad memory about it.
Last summer, I bought a pair of lenses and I found out I hate the shop.
The shop was a famouse lense shop and has lots of branch in London.
Usually those kind of shop are systematic and more speedy and manualized.
But,
There are lots of trouble there.
For example, when I ordered the lense and tried , the optician found out they are too big to me
so I needed to order again. That was fine so far.
After I reordered and I visited them to try my new lenses, they said I needed to returned the lenses
which I took home last visit.
Of course, I did not take anything last time coz, those were too big and useless to me, were't they?!
They insisted I needed to return and otherwise I could not get new ones.The optician said that I needed to sort out this problem by my self.
I think it is thier problem.
And I just said that they needed to proof that I took the lenses home.
Of course, they could not and just gave up insisting.
To be honest, I fed up with them so much coz this is not the only thing,but other similer things in happend and each time I had to explained patiently.
In UK, there are lots of wonderful things , but the contactlens shop might not be so great.
No!!
I never buy anything from the shop!!!!
I have no idea, what I can do.
This event devastated my beautiful morning.
Not only the fact I have to pay for the new lenses but also the fact I do not like
lenses shops in UK makes me so depressed. I have a bad bad memory about it.
Last summer, I bought a pair of lenses and I found out I hate the shop.
The shop was a famouse lense shop and has lots of branch in London.
Usually those kind of shop are systematic and more speedy and manualized.
But,
There are lots of trouble there.
For example, when I ordered the lense and tried , the optician found out they are too big to me
so I needed to order again. That was fine so far.
After I reordered and I visited them to try my new lenses, they said I needed to returned the lenses
which I took home last visit.
Of course, I did not take anything last time coz, those were too big and useless to me, were't they?!
They insisted I needed to return and otherwise I could not get new ones.The optician said that I needed to sort out this problem by my self.
I think it is thier problem.
And I just said that they needed to proof that I took the lenses home.
Of course, they could not and just gave up insisting.
To be honest, I fed up with them so much coz this is not the only thing,but other similer things in happend and each time I had to explained patiently.
In UK, there are lots of wonderful things , but the contactlens shop might not be so great.
No!!
I never buy anything from the shop!!!!
I have no idea, what I can do.
posted by Tomoko @ 3:19 AM
1 Comments:
At 4:56 AM,
Anonymous said…
GGRRRR. It seems now that when a shop makes a mistake, it is always the fault of the customer. It didn't used to be like this. But the problem is with UK shoppers. When they get bad service, they just accept it and go back again, instead of boycotting the shop. Personally, I would go to an specialist, and not one of those big chains. For any company that becomes that dominant, you are bound to get bad service. Economies of Scale.
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